Shipping Policy
Shipping Policy
Kid From 82st. LLC ("we" and "us") is the operator of (https://Kidfrom82st.com)
("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations for our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase.
2. Shipping Costs
Free Delivery on all orders
3. Returns
We do not offer returns or exchanges.
4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 14-20 days
4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 15-30 days. This varies greatly depending on the courier you have selected. We can offer a more specific estimate when you choose your courier at the checkout.
4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of the order
Our warehouse operates Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For a change of delivery address requests, we can change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping
Kid From 82st. will ship to P.O. box addresses using postal services only. We are unable to offer courier services to these locations.
4.6 Military Address Shipping
We can ship to military addresses using USPS. We are unable to offer this service using courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
4.8 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without your presence, please contact customer service with the next steps.
7. Duties & Taxes
Sales tax has already been applied to the price of the goods as displayed on the website.
8. Customer service
For all customer service inquiries, please email us at Support@kidfrom82st.com